Replacement vehicles, vehicle recovery, secure storage and complete accident management support for taxi drivers and private motorists following a non-fault accident.
Like-for-Like
Replacement Vehicle Guaranteed
Comprehensive accident management services designed to minimise disruption and help eligible drivers get back on the road.
We provide like-for-like replacement vehicles, including plated taxis and private hire vehicles, ensuring no loss of income.
Prompt, professional recovery of your vehicle from the accident scene to a secure location, operating nationwide.
Safe, monitored storage facilities for your damaged vehicle while engineer assessments and insurance claims progress.
Complete management of your claim, including liaising with insurers, organizing repair works, and legal recovery support.
We understand that your vehicle is your livelihood. Our specialized services guarantee minimal disruption and stress-free recovery.
Helping eligible drivers minimise downtime after a non-fault accident.
Prompt assistance when you need it most, 24 hours a day.
Prompt recovery directly from the accident scene to safety.
Safe vehicle storage while your claim progresses.
One dedicated point of contact handling every aspect of your case.
Specialist knowledge helping professional drivers stay on the road.
From the initial collision to getting your replacement vehicle, we manage the entire process smoothly.
You have a non-fault accident. Ensure you are safe and collect third-party details.
Call us or submit an assistance request. We assess your claim immediately.
We recover your damaged vehicle and place it in our secure storage site.
We deliver a like-for-like replacement vehicle directly to your door or base.
You continue driving while we manage your repairs and settle the claim.
Real feedback from licensed taxi drivers and private motorists who we have helped get back on the road.
"Absolute lifesaver. Being a private hire driver, losing my vehicle means losing my entire income. Within 12 hours of my accident, Credit Hire Direct delivered a fully licensed, plated replacement taxi. They dealt with the insurance company completely."
Amir Hussain
Licensed Taxi Driver, London
"Excellent and prompt service. The recovery truck arrived at the scene very quickly, towed my damaged car to their secure lockup, and I had a matching replacement Mercedes executive saloon the very next morning. Seamless experience from start to finish."
Emily Mercer
Business Development Manager
"I was stressed about my insurance excess and who would cover the car hire cost. The claims team at Credit Hire Direct explained everything clearly and recovered the hire fees entirely from the at-fault party's insurer. Highly recommend their professional team."
David L. Cooper
Private Motorist, Manchester
Find clear, transparent answers regarding credit hire, eligibility, costs, and accident management support.
Our claims line is active 24/7. Speak to a claims handler immediately.
Immediately after an accident, ensure everyone is safe. Exchange details with the third party (name, phone, registration, insurance company), take photos of the vehicles and the scene, gather witness details if possible, and call Credit Hire Direct before calling your own insurer. We will manage the claims process directly to protect your interests.
Yes, if the accident was not your fault and you have a need for a replacement vehicle. We specialize in providing like-for-like replacement cars, including specialized licensed vehicles like plated taxis, executive saloon cars, and standard family vehicles, so you can continue driving or working.
Credit hire is a service where a replacement vehicle is provided to you on credit following a non-fault accident. The cost of hiring the vehicle is recovered directly from the insurance company of the at-fault driver. You do not have to pay anything upfront, provided you cooperate fully with the claim recovery process.
Yes, taxi and private hire drivers are our core specialty. We maintain a large fleet of licensed, plated replacement vehicles that meet local authority regulations across various councils in the UK, ensuring you experience minimal downtime and continue earning your livelihood.
We aim to deliver your replacement vehicle within 24 hours of accepting your claim. In many cases, especially for local taxi drivers or emergency needs, we can provide a vehicle on the same day as the accident.
Yes, we coordinate rapid vehicle recovery nationwide. If your vehicle is unroadworthy, we will arrange for a recovery truck to collect your vehicle from the accident scene or storage depot and move it to our secure facility.
Yes. We have fully secure, CCTV-monitored storage compounds where your vehicle is stored safely while engineers perform damage assessments and repair plans are negotiated with insurers.
Yes, we offer complete, end-to-end accident management. We handle communications with the insurance companies, oversee vehicle repair approvals, and recover all costs—including hire fees, storage fees, and vehicle repairs—directly from the third-party insurer.
The insurance company of the driver who caused the accident (the at-fault party) is legally liable to pay the hire charges. Credit Hire Direct manages the recovery process directly with the third-party insurer so you do not pay any upfront costs.
You can contact our 24/7 hotline via our contact form, email us at claims@credithiredirect.co.uk, or submit an assistance request form directly through our website. Our dedicated claims team is always available to help you.
Speak with our specialist team today. We handle everything from vehicle recovery to replacement delivery, ensuring you suffer zero disruption after a non-fault collision.