Claims handlers - your single point of contact from first call to settlement, reviewing every application within one working day.
Recovery & fleet coordinators - running our 24/7 recovery network, secure compounds and the replacement fleet, from hatchbacks to plated taxis.
Legal panel - every case is allocated to a solicitor who deals with the at-fault insurer, prepares the claim and pursues it to settlement.
Vehicle inspectors - documenting every handover with a full digital condition report so there are never disputes about damage.