Supporting professional drivers with licensed, plated replacement vehicles, vehicle recovery, secure storage and complete accident management following a non-fault accident — so you can get back to earning.
Unlike standard private motorists, taxi and private hire drivers depend entirely on their licensed vehicles to earn an income.
Every single day your taxi remains off the road represents a complete loss of earnings. Conventional insurance processes often result in weeks of delay while waiting for engineers, repair approvals, and hire authorizations.
Our professional accident management and credit hire service is specifically designed to bypass insurance hurdles. We provide fully licensed, plated replacement vehicles that match your local licensing authority regulations, helping eligible drivers return to work immediately.
We provide prompt assistance and coordinate replacement vehicle delivery to help eligible drivers return to work sooner.
Access a vast fleet of plated private hire vehicles, hackney carriages, and executive saloons, keeping you compliant.
Rapid vehicle recovery from the scene of the accident to our secure storage yards to prevent additional damage.
You receive a single point of contact who manages vehicle repairs, third-party insurers, and legal recovery.
An end-to-end accident support system built around licensing compliance, so a non-fault accident does not cost you your income.
Licensed private hire vehicles, hackney carriages and executive saloons that meet your local authority requirements, delivered so eligible drivers can keep working.
Rapid nationwide recovery from the accident scene into CCTV-monitored compounds, protecting your vehicle from further damage while the claim progresses.
We understand council badges, plate transfers and operator requirements, and make sure any replacement vehicle keeps you compliant with your licensing authority.
One dedicated point of contact coordinating repairs, engineer reports, third-party insurers and legal cost recovery from start to finish.
We are the UK's leading provider of non-fault accident management services for professional drivers. We protect your business when you need it most.
Helping eligible drivers minimize downtime after a non-fault accident.
Prompt assistance and 24/7 helpline claims intake.
Nationwide vehicle recovery from the accident scene to safety.
CCTV-monitored secure storage for damaged vehicles pending assessment.
Coordinating vehicle recovery, repairs, engineering assessments, and hire.
Understanding licensing compliance for Hackney, private hire, and chauffeurs.
How we take you from the roadside incident back to full normal operation, without the usual insurance delays.
A non-fault collision occurs. Secure the at-fault driver’s details and call us first.
Report the incident. Our claims team confirms eligibility and starts work immediately.
We recover your damaged taxi and move it into secure, monitored storage.
A licensed, plated, council-compliant vehicle is delivered so you can return to work.
We handle repairs, engineers and third-party insurers, recovering costs on your behalf.
Your vehicle is repaired or settled and the hire vehicle is collected hassle-free.
Detailed, transparent answers for taxi and private hire drivers seeking accident support.
Our claims handlers are specialists in taxi licensing regulations.
Yes, if you were involved in a non-fault accident. We specialize in credit hire services for professional drivers, delivering replacement vehicles that are licensed and plated in accordance with your specific local authority rules, allowing you to return to work immediately.
Our standard delivery window is within 24 hours of claim acceptance. For local drivers or in urgent situations, we make every effort to deliver a compliant replacement vehicle on the very same day as the accident.
Yes, absolutely. Because the replacement vehicles we supply are fully plated and licensed to meet council requirements, you are legally permitted to carry passengers and continue operating your taxi or private hire business without interruption.
If your damaged vehicle is deemed a total loss (write-off) by engineers, you are legally entitled to retain a credit hire vehicle until the at-fault insurance company pays your settlement check, allowing you to stay on the road during the payout period.
Yes, we maintain a fleet of premium and executive-class vehicles (such as Mercedes-Benz E-Class, S-Class, V-Class, and Audi models) specifically for executive hire drivers and chauffeurs who require high-end vehicles for their business.
Yes, we support both hackney carriage (black cab) drivers and private hire drivers (Uber, Bolt, local operators). Our fleet includes standard saloons, estates, wheelchair-accessible vehicles (WAVs), and multi-passenger vehicles (MPVs).
Yes. If your vehicle is unroadworthy, we will arrange for professional recovery operators to tow your vehicle from the accident location or storage depot to our secure storage yards immediately.
Yes, we provide fully secure, CCTV-monitored compounds to store your damaged vehicle safely while engineer inspections and repairs are being organized.
Yes, we offer complete accident management claims support. We handle the paperwork, coordinate vehicle recovery and storage, arrange manufacturer-approved repairs, and recover all costs directly from the insurer of the at-fault driver.
You can contact our specialized taxi support team 24/7 via our contact form or request assistance online by clicking any of the CTA buttons. We will review your incident and call you back in less than 15 minutes.
Our team is ready to help eligible taxi and private hire drivers following a non-fault accident. Don't lose income waiting for insurers.