Navigate the process of claiming for a total loss and securing a fair payout when your car is written off.

A vehicle is deemed a "write-off" (or total loss) when the cost of repairing it exceeds its pre-accident value, or when it is too badly damaged to be repaired safely.
The at-fault driver's insurance company must compensate you for the pre-accident market value of your vehicle. It is crucial to ensure this valuation is fair. We recommend researching the current market value of identical vehicles (same make, model, year, mileage, and condition) to ensure you aren't shortchanged.
While you wait for your total loss settlement cheque to arrive, you still need to get around. Credit Hire Direct provides you with a like-for-like replacement vehicle, which you can keep until you receive your settlement cheque and have time to purchase a new vehicle.
If your car is on finance, the settlement will go to your finance company first to clear the debt. Any remaining balance is paid to you. If there is a shortfall, "Guaranteed Asset Protection" (GAP) insurance can cover the difference if you have it.